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Have Questions? XBAR Support and FAQs

Need assistance right now? Our AI-powered chatbot can help with setup, orders, shipping, and product recommendations in seconds. If your question needs a human, simply provide your email in the chat and our team will follow up. We typically reply within 2–3 hours; during peak times, please allow up to 1 business day.

Prefer to self-serve? Start with these helpful resources:

How to Reach Us

Chat: Open the chatbot in the bottom-right corner and ask away. Add your email if you’d like a follow-up from our team.
Email: If the chat suggests escalation, include your order number, photos (if applicable), and a brief description. This speeds things up.

Response time: usually 2–3 hours; up to 1 business day during peak periods.

Frequently Asked Questions

How do I set up my XBAR and bands?

Start with the Getting Started Guide for quick videos and step-by-step setup. Begin with lighter tension and progress as form improves.

Which band resistance should I choose?

Use lighter bands for mobility and higher-rep work; move up as you reach full lockout with control.

Does the Complete XBAR Kit include everything I need?

Yes—the Complete XBAR Kit covers full-body training. You can add accessories later for more angles and higher loads.

What if I have an issue with my order?

Open the chatbot and select “Order Help,” then provide your order number. If photos are needed (e.g., packaging or product), upload them in the chat for faster resolution.

Where can I see real customer feedback?

Browse XBAR Reviews for ratings, photos, and workout experiences from the community.

Tip: For the fastest help, ask the chatbot and include your email if you need a follow-up. We’ll get you an answer as quickly as possible.