Have Questions Before or After You Order?
We’re here to help — instantly. Whether you’re curious about our products or need support with an existing order, the XBAR Support Team and our AI-powered chatbot are available to guide you 24/7.
Have Questions Prior to Ordering?
Our AI Chat Assistant can instantly answer most questions about XBAR Kits, resistance bands, shipping options, bundle upgrades, and more. It’s designed to help you make confident decisions — fast.
Just open the chatbot below and start typing your question. You can ask about product specs, setup tips, resistance levels, or which kit is best for your goals. If you’d like to connect with a real person, simply include your email in the chat, and our team will reply personally — usually within 2–3 hours (and no later than one business day during peak times).
Have Questions About Your Order?
Need help with an order you’ve already placed? We’ve got you covered. Simply fill out the contact form at the bottom of this page or email us directly at info@xbar.com.
We genuinely care about your experience and aim to provide the kind of support we’d want ourselves — quick, clear, and helpful. If your question involves product photos or damaged packaging, attach images in your email for the fastest resolution. Our average response time is 4–5 hours, and during high-traffic periods, we guarantee a reply within 1 business day.
For immediate guidance, you can also review these helpful pages:
Rest assured — every message we receive is handled with care, attention, and a genuine desire to help you get the most from your XBAR experience.